Support

Options

The provision of technical support is one of the most critical items in the decision to purchase software. Any software worth its salt comes with a full range of support options. While Grantwave is intuitive and easy to learn, we know that you might have questions. We also know that you won't want to wait around for answers, and so we've created support options to meet your needs.Columns

A Mindcoast Annual Support Contract provides:

  • e-mail support
  • free software updates
  • access to our clients-only Support Section, which includes:
    • a searchable knowledge base for immediate information on installing, implementing, customizing and using GrantWave
    • a user forum, GrantSavvy, to put you in touch with other GrantWave users and their suggestions and questions

If you would like more information or have questions about support for GrantWave, please use our form or email us.